What customers say about you when you're not in the room — and what to do about it.
A full picture of how your business looks across Google, Facebook, and Trustpilot: review volume, rating trends, sentiment themes, and how fast you respond — all rolled into a composite Reputation Score benchmarked against your industry. Because a 4.1-star rating is great in some categories and a red flag in others, and you should know which.
Any business whose customers check reviews before buying — which, at this point, is any business.
// On the roadmap — the Employer Reputation Audit (how you look to the people you want to hire) and the Local Market Snapshot (is this the right market for your business?) are coming back soon.